The exceptional management and team and staff from The Grange and Elm Court in Cundy Cross, Barnsley were delighted to receive the results of their latest CQC inspection, which rated the service as being ‘Good’ across all areas.
The home has maintained a ‘Good’ rating following its last inspection in 2016, and was recognised for its processes and practices that kept residents safe and comfortable. Other key highlights from the report included staff approachability, the promotion and protection of dignity and independence, and good quality of staff training. The report, which was published on 28th February 2019 also detailed that the home’s risk assessment and management, healthcare support and leadership were of a good standard.
Manager Vicki Ellis says of the report and its findings:
“We have worked hard to create and maintain an open, inclusive culture at our home. Communication is absolutely vital, and I was pleased to see that inspectors had recognised our efforts and the positive outcomes we have achieved. Each person’s needs are unique, and I was thrilled the report highlighted that we kept people safe and supported while staying with us. We encourage our residents to live as independently as possible. Again, this was highlighted as a positive part of our report. Our staff members are friendly, knowledgeable and respectful, and they take time to get to know each of our residents. I couldn’t ask any more from my team. They’re a credit to the home, and to the company.”
The Grange and Elm Court is managed by Your Health Limited. Managing Director
Vicki Weller says:
“I am so proud of Vicki and her dedicated staff members for their continued hard work. Residents speak very highly of the service, and all feel safe, comfortable and well supported during their time at The Grange and Elm Court. The report recognises the home as being safe, effective, caring, responsive and well led, which is a credit to the team. Everyone pitches in to ensure the service is the very best it can be. We couldn’t ask for any more from them all. The care provided by The Grange and Elm Court is unique and person-centred. The needs and personal choices of each resident are taken into consideration at every turn, and every decision is made with their safety, comfort and happiness in mind. The home offers a very special service; it’s wonderful to be a part the supportive community that The Grange and Elm Court has created.”
- Louise Baker, Marketing Assistant
“I am so proud of Vicki and her dedicated staff members for their continued hard work. Residents speak very highly of the service, and all feel safe, comfortable and well supported during their time at The Grange and Elm Court. The report recognises the home as being safe, effective, caring, responsive and well led, which is a credit to the team. Everyone pitches in to ensure the service is the very best it can be. We couldn’t ask for any more from them all. The care provided by The Grange and Elm Court is unique and person-centred. The needs and personal choices of each resident are taken into consideration at every turn, and every decision is made with their safety, comfort and happiness in mind. The home offers a very special service; it’s wonderful to be a part the supportive community that The Grange and Elm Court has created.”
- Louise Baker, Marketing Assistant
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