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'Six Steps' Recognition for Summer Fields Care Home


We are delighted to announce that Senior Care Assistant Tracy Wallace has successfully completed the ‘Six Steps to Success’ training programme with the Wirral NHS Foundation Trust, which has enhanced her own understanding and the quality of end of life care provided throughout Summer Fields Care Home. Tracy has worked tirelessly to become our home’s End of Life Champion, and we couldn’t be prouder of her determination and effort. End of life care is an essential part of what we do, and the programme embeds a philosophy of palliative care while supporting those working with residents from all walks of life.


Tracy’s persistent efforts have helped to introduce appropriate end of life care documents to those that need them, while ensuring that many residents have Emergency Health Care Plans. In addition, many of her colleagues are now more confident in the delivery of end of life care, and are empowered to speak up when they are not sure. The excellent standard of care provided by Summer Fields Care Home can reach new heights, and give residents and their families even more reason to feel reassured.

The Six Steps to Success in End of Life Training

The Six Steps to Success for End of Life Training Programme consists of six steps, which have been carefully created for the delivery of rounded, thorough care for those approaching end of life. The programme includes discussions with staff members, loved ones and care professionals at every stage, as well as regular assessments to ensure that plans remain within residents’ best interests.

You can find out more on the website of the Wirral Palliative and End of Life Care Partnership.

1.      Discussions as end of life approaches

2.      Assessment, care planning and review

3.      Coordination of care

4.      Delivery of high-quality care in the care home

5.      Care in the last days of life

6.      Care after death

The training programme empowers care assistants to identify those nearing end of life, and carry out holistic, medical, spiritual and mental capacity assessments to create an EHCP that is in the resident’s best interest. Tracy has been encouraged to ask questions and consider residents’ wishes; what music do they like? Is there a particular scent, sound or belonging that they’d find most comforting? End of life care extends beyond medical observations, and encompasses faith and personal wishes, too.

Above all Tracy is encouraged to be proactive in all that she does; sharing information and supporting others is vital for an End of Life Champion. She must be confident to have difficult conversations with family members and friends, and recognise when a care plan must change. We are confident that Tracy has the knowledge and self-assurance to succeed in her new role as End of Life Champion, and will continue to improve the quality of care on offer at Summer Fields Care Home.

Manager Kelly Crabtree says, “We are extremely proud of Tracy, and everything she has achieved during this course. She has a real enthusiasm and passion for her job, which is apparent in everything that she does. Her work ethic is infectious, and we are confident that she will support the rest of our team as we prepare to offer heightened end of life care to those in need and their families.”

Summer Fields Care Home is managed by Your Health Limited. Managing Director Vicki Weller was equally thrilled: “This is fantastic; a great accolade. Kelly and her team members already work so, so hard to deliver quality care across the board. However, Tracy’s successes on the course can only further her colleagues’ understanding of end of life care and improve the quality of delivery throughout the home. Well done, Tracy, and thank you to the Wirral Community NHS Foundation for her opportunity to shine!”

Well done, Tracy, and to all at Summer Fields Care Home.

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